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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All QTECH products

The group "New Technologies" offers for review the products of the plant QTECH: ethernet switches, uninterruptible power supplies, server platforms, subscriber, VoIP, GPON, GEPON, fiber-optic equipment, data storage systems, radio relay, wireless communication systems, Wi-Fi solutions, optical modules, media converters, LCD panels for building video walls, routers for corporate networks, intercoms, mounting cabinets, racks, mobile devices, etc
  • Ethernet switches QTECH
    Ethernet switches
    QSW-3300-28TX-AC, etc.
  • Server platforms QTECH
    Server platforms
    QSRV-460402GPU, etc.
  • Media converters QTECH
    Media converters
    QMC-1203-SFP-I, etc.
  • VoIP equipment QTECH
    VoIP equipment
    QVI-T-8E1, QVI-T-4E1, etc.
  • Subscriber equipment QTECH
    Subscriber equipment
    RT-500, QPLA-1231, etc.
  • GPON, GEPON equipment QTECH
    GPON, GEPON equipment
    QSW-9010-16, QSW-9010-08, etc.
  • Optical modules QTECH
    Optical modules
    QSC-SFP+10GEA-I, etc.
  • Uninterruptible power supplies QTECH
    Uninterruptible power supplies
    QPS-LIX-D-600-12SK, etc.
  • LCD panels for building video walls QTECH
    LCD panels for building video walls
    QVW-PL46FS, etc.
  • Routers for corporate use. networks QTECH
    Routers for corporate use. networks
    QSR-1920-22- AC et al.
  • Wireless communication systems QTECH
    Wireless communication systems
    QWO-880-CPE, etc.
  • Radio relay systems QTECH
    Radio relay systems
    QWB-8000-ANT06 v2, etc.
  • IP intercoms QTECH
    IP intercoms
    QDB-27C-H, QDB-27C, etc.
  • Equipment. spectral. xWDM seals QTECH
    Equipment. spectral. xWDM seals
    QWM-8000-6U/16-2AC2DC, etc.
  • Mounting cabinets and racks QTECH
    Mounting cabinets and racks
    RECQL-84710-M, etc.
  • Fiber-optic equipment QTECH
    Fiber-optic equipment
    KDZS45, KDZS60, etc.
  • Modular SDH/PDH configurations QTECH
    Modular SDH/PDH configurations
    QBM-S4-OX01S, etc.
  • Configuration module. SDH and MPLS-TP QTECH
    Configuration module. SDH and MPLS-TP
    QBM-S442000-BOX, etc.
  • Managing network devices QTECH
    Managing network devices
    QFC-PBIC-LIGHT-V.4 and others .
  • Internet of Things (IoT) QTECH
    Internet of Things (IoT)
    QSH-ECP500M, etc.
  • Mobile devices QTECH
    Mobile devices
    QMP-P1, QMP-K27, etc.
  • IP video cameras QTECH
    IP video cameras
    QVC-IPC-202AS (2.8), etc.
  • IP video recorders QTECH
    IP video recorders
    QVC-NVR-216/8MP-R, etc.
  • Multiformat. analogue. video cameras QTECH
    Multiformat. analogue. video cameras
    QVC-AC-202AD, etc.
  • Multifor. hybrid. video register. 5 in 1 QTECH
    Multifor. hybrid. video register. 5 in 1
    QVC-XVR-216/720P, etc.
  • Design solutions QTECH
    Design solutions
    QVC-IPC-13DEM, etc.
  • Additional equipment and accessories QTECH
    Additional equipment and accessories
    QVC-AK, QVC-IPK, etc.

NEW TECHNOLOGIES GROUP

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